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Effective date: March 2026

1. Introduction

RealEstate&CoUK operates an online platform connecting property owners, agents, buyers, and renters. Our website allows users to list, browse, and advertise properties.

We take your privacy and data protection seriously. This Privacy & Legal Policy explains how we collect, use, store, and share your personal data, as well as your rights under UK GDPR, EU GDPR, and other applicable laws.

By using our website or services, you agree to the terms of this policy.

Important: We are not an estate agent and are not a party to transactions between users. Users are solely responsible for the accuracy of property listings and compliance with applicable laws.

2. Data We Collect

We collect personal data that you provide directly or indirectly, including:

Directly provided data

• Account registration: name, email, password

• Property listings: images, descriptions, pricing, contact info

• Enquiries: messages, phone numbers, addresses

• Marketing preferences: subscription opt-ins

• Feedback, surveys, and support requests

Automatically collected data

• Device information, browser type, IP address, cookies, and usage analytics

• Interaction with the site, including viewed properties and search activity

Indirectly received data

• From third-party property portals, advertising partners, and analytics providers

• Publicly available sources, including social media or property registries

3. How We Use Your Data

We use your data to:

1. Provide, operate, and maintain our platform

2. Process enquiries, property listings, sales, lettings, and related services

3. Communicate updates, responses, and account information

4. Send marketing communications with your consent (including partner services)

5. Analyse platform usage to improve functionality, security, and user experience

6. Prevent fraud, illegal activity, or policy violations

7. Comply with legal obligations

Marketing and Partner Services:
With your consent, we may share your data with trusted partners, including mortgage advisors, legal service providers, estate/letting agents, surveyors, property management companies, and advertising partners. You may opt out at any time.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent: Where you opt-in to marketing, cookies, or optional services

• Contractual necessity: To provide the services you request (e.g., property listing)

• Legal obligation: To comply with laws and regulations

• Legitimate interests: To operate our platform, prevent fraud, and improve services

5. Data Sharing

We may share your data with:

• Platform partners (property, legal, financial service providers)

• Service providers (hosting, analytics, IT support)

• Regulatory or law enforcement authorities, where required

• Advertising and marketing partners (with consent)

We do not sell personal data.

6. International Data Transfers

Our platform operates globally. Your data may be transferred outside the UK/EEA.
Where this occurs, we ensure appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs) approved by the EU

• Adequate data protection measures

7. Cookies and Tracking

We use cookies and similar technologies to:

• Enable website functionality

• Analyse usage and improve the platform

• Personalise content and marketing

You can manage or disable cookies at any time through your browser settings.

8. Data Storage and Retention

We store your data securely on servers in the UK/EEA. Measures include:

• Encryption of sensitive data

• Access controls and authentication

• Regular security monitoring

Retention periods:

9. Your Data Protection Rights

You have the following rights under GDPR:

• Access: Request copies of your personal data

• Rectification: Correct inaccurate or incomplete data

• Erasure: Delete personal data under certain conditions

• Restrict processing: Limit how we process your data

• Object to processing: Especially for direct marketing or legitimate interests

• Data portability: Receive your data in a structured, machine-readable format

• Withdraw consent: At any time for consent-based processing

Requests can be sent to us via online feedback form. We respond within 1 month (may extend by 2 months if necessary).

10. Marketing

We may send you marketing communications about our services or trusted partners’ services, if you have opted in.
You can:

• Click “unsubscribe” in emails

• Contact us via online feedback form to opt out

We will respect your preferences and never send marketing without consent.

11. User-Generated Content & Platform Liability

• Users are responsible for accuracy and legality of listings and content

• We do not verify listings, prices, or property descriptions

• We are not responsible for transactions between users

• We reserve the right to remove content that violates our policy or is illegal

12. Legal Notice

• All materials on the site are protected by copyright, trademark, and other intellectual property laws.

• You may view and download materials for personal or commercial use only, retaining all proprietary notices.

• Unauthorized use may violate intellectual property laws.

Links to key documents might be find in Legal Documents Menu:

• Terms of Use

• Advertising Services Terms & Conditions

13. Changes to this Policy

We may update this policy from time to time. Updates are effective when posted on the website.

14. Contact Information

For questions regarding privacy, listings, or compliance, contact us directly.